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PersonalBank Signup Information


Signing up is easy and secure! PersonalBank uses the highest level of encryption protection available in order to safeguard your account information. Follow the steps below to register for the service.

Step One:Submit an Online Application
Step Two:Print the Confirmation Form that is displayed after you submit the Online Application.
Step Three:Sign the Confirmation Form, and then mail it to us at:

United Bank
ATTN: Client Services
95 Elm Street/P.O. Box 9020
West Springfield, MA 01090-9020

When you register for PersonalBank, you will be asked to create a personalized User ID. A User ID and Password are required to access PersonalBank. Password information will be sent to you after you complete and submit the Online Application Form, and after we have received and processed your signed Confirmation Form. You can then begin logging on to PersonalBank.

If you have any questions about the registration process, call Client Services at 413-787-1700,
visit our web site or speak with a Personal Banker at one of our offices.

Click here to access the Online Application

Additional Accounts Form
If you would like to sign up more than three accounts to be accessed through the PersonalBank service, please fill out this form and follow the directions to return it to us.

If you forget to print the Confirmation Form when you register, click below to print a Signature Form, complete it, sign it, and mail it to us.
Click here to print the Signature Form